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Daniel Hudson
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Joined 9 years ago
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Re: Install Windows 10 Creators Update on Surface Hub
AusSupport180 Build 15063 is the Creators Update. The Windows 10 Team 2020 Update is based on Windows 10 Version 20H2 (Build 19042). It's currently available for Surface Hub 2S (globally as of yesterday), and will be available soon for Surface Hub 1st Gen. More info here: https://docs.microsoft.com/en-us/surface-hub/surface-hub-2020-update Edit: Quick update to the above. The global rollout has been paused due to some issues with the update. More details here: https://techcommunity.microsoft.com/t5/surface-it-pro-blog/important-updates-on-the-surface-hub-windows-10-team-2020-update/ba-p/19608972.2KViews0likes0CommentsRe: Whiteboard app - storage and sharing
Just to say, not sure why everyone is @mentioning me in this. I don't work for Microsoft and don't know the technical decisions behind where things are stored. I just know what the app does from using it and it's similarities to other Microsoft apps.3.5KViews0likes0CommentsRe: MTR not installing Windows Updates on reboot
Hi James. Ours are connected to AD on-prem so get local group policy from our AD DC's. I don't control or manage group policy so sadly don't have much I can share, other than knowing it was an issue with our Windows Update policy that caused the problems. Might be worth looking into it here: https://docs.microsoft.com/en-us/windows-server/administration/windows-server-update-services/deploy/4-configure-group-policy-settings-for-automatic-updates3.2KViews0likes0CommentsRe: Welcome to the Surface Hub Community!
Tami_Moore While Cezar as a Microsoft representative has to be mindful of his responses, thankfully I don't. First and foremost, if you expected Surface Hub to just be a big Windows PC, you clearly haven't done your research on the product. There is plenty of information out there and on Microsoft Docs that clearly outlines the differences and limitations of the product. It's geared towards meeting room environments, and there are strict security implementations on the product as a result, such as no win32 support, UWP store installs only, and limited functionality for the key things usually undertaken in meetings (VC, Whiteboarding, and screen-sharing). This is what allows it to be a communal device where multiple people can use it as a shared device, while ensuring it is left in a ready state for next use. If you honestly dropped $30k on the device without knowing the specifications in advance, that is frankly poor management! I have to justify every penny spent at my workplace and be very, very careful to deliver on those promises. I need to know, in advance, what I am delivering. Any quick search would have shown that running such applications like Unity, Photoshop, Illustrator etc. wasn't going to be possible. Now, onto some better news. As Cezar has said, you can put Surface Hub into replacement PC mode and connect up a PC. This will let you use all the functionality of the hardware (touchscreen, pens, speakers, cameras etc.) while leveraging a standard Windows 10 environment. Microsoft have also already indicated that they are planning to release a Surface Hub 2S that will run Windows 10 Enterprise, so at that point you can run win32 apps. Many industries require this (medical for one, education as another) so this will be possible soon, but will require you to purchase a new Surface Hub. Frankly, if all you wanted was a giant touchscreen connected to a standard PC, you should have bought a giant touchscreen and connected it to a Windows 10 PC. Surface Hub is a very targetted device for a very specific scenario. You can't hate on a product that doesn't fulfil your purposes when you clearly don't understand the product before putting the money down for it. The fault for that lies with you, not Microsoft.7.4KViews1like1CommentRe: How to get Whiteboard logged in Surface Hub?
Correct, it's not possible (yet) as it's not what it was designed to do. Microsoft said in a blog post last year that they were likely to bring a Surface Hub to market which runs Windows 10 Enterprise (or Windows 10 Professional) so you can run full win32 apps. In this case, it would act more like a traditional PC.4.1KViews0likes3CommentsRe: Unable to login to Device Management
Have you tried doing it with one of the other device accounts that works on the other Surface Hubs? Should narrow down if it's this Hub or the account. I presume you've checked the obvious, such as making sure the Hub has an active internet connection and the device account has an Intune license?2.9KViews0likes3CommentsRe: Windows 10 Team Edition Virtual Appliance
Hi Paul Interesting question, I've never thought about giving this a try, so not sure if it would work. I have the OS image so I might try this out at some point and report back. In the meantime, I'd recommend getting a good external capture card for taking videos/screenshots of the Surface Hub screen. I use The AverMedia Live Gamer Extreme (https://www.amazon.co.uk/AVerMedia-Live-Gamer-Extreme-LGX/dp/B07CNPRBZ8) with a mini-displayport to HDMI cable (for Hub 2S) or displayport to HDMI (for Hub 1st Gen) to capture the screen and make instructional videos and take screenshots of the whole screen. You've just reminded me I still need to update my user guide for the Teams interface! D5.6KViews0likes3CommentsRe: How to upgrade the Windows 10 Team operating system on Surface Hub.
Hi Rob. This is correct; Surface Hub continues to use Windows 10 Version 1703 for the moment, and Microsoft are conitnuing to support this version for Surface Hub alone. They have confirmed they are working on a new OS build for Surface Hub that will bring it back into mainstream support. The Hub will auto-update to this OS version when it is released.1.4KViews0likes0CommentsRe: Logging into a Surface Hub to hold a class using MS Teams remotely from another location.
So the Hub will show as busy if it's in use (that is to say it's in a session and not on the Welcome screen). I've only had it go to VM when not in a call if someone has turned on Do Not Disturb on the Surface Hub during that session. As Cezar has said, might want to sign into the account on Teams on desktop and just check that it all works as expected.1.4KViews0likes0CommentsRe: Logging into a Surface Hub to hold a class using MS Teams remotely from another location.
jemurphy This isn't possible in the manner you're describing, but can be achieved with near zero-touch. Simply set up a Teams meeting, inviting both the teacher and the Surface Hub. Then, ask one of the students on arrival to tap the meeting on the Welcome screen to start the meeting off. The Surface Hub should automatically join the Teams meeting with the remote teacher.1.5KViews1like3CommentsRe: Surface Hub 2s Recommendations
Hi Ricardo Mendes We went down the route of putting our Surface Hubs into a VLAN that bypasses our proxy and firewall. We had quite an outdated proxy when we installed 3 years ago, and this was the easier solution. We used MAC address based IP reservation to ensure only the Surface Hubs got the IPs that put them into the VLAN. QoS might be useful if you are limited on networking bandwidth, or if you don't have an efficient core network. We haven't implemented simply because we've never needed to. Defended is your only option for Anti-virus for Surface Hub; it can't install/run win32 apps so other anti-virus is out of the question. That being said, not sure if it's necessary to have other anti-virus these days, Defender does a pretty good job and, due to the design of the Surface Hub's OS (Windows 10 Team) most traditional virus attack vectors are shut off. If you're joining to AD or AAD, Bitlocker keys should autoamtically save to the relevant place. You'll rarely need these unless rebuilding the Surface Hub in my experience. We had a similar requirement but for iOS devices. We tried AirServer but due to how our LAN is segregated we had alot of trouble getting devices to connect using it. Others with potentially simpler networks have said it works really well though. In the end, we used an HDMI switch plugged into the Surface Hub with an Apple TV pugged into the switch to enable AirPlay/Screen Sharing. The switch also allowed us to them still have an HDMI cable for users to plug in laptops as well. A cheap £15-£20 switch from Amazon will do the job. AmazonBasics now do one! Edit: Worth mentioning, if you have Surface Hub 2S, not only does it have HDMI in, but it also has USB-C with DisplayPort input, so you could use the HDMI port for an Apple TV, and have either a USB-C cable for laptops with USB-C support, or (and I haven't tried this, but should work) a USB-C to DisplayuPort/USB-C to HDMI cable or dongle to provide a secondary input for laptops.2.2KViews1like1CommentRe: MS HUB SIGN IN
selvestre Short answer, you can't. Surface Hub is designed for shared spaces, such as meeting rooms and huddle spaces. It's meant to be used by multiple people when collaborating. As such, it has it's own device account and does not require a user to login to the device to use it. Please read this page on the Admin guide for more information on the differences between Surface Hub's OS (Windows 10 Team) and Windows 10 Enterprise.778Views1like0CommentsRe: Whiteboard app - storage and sharing
Hi Thomas. While the concept of files etc. is 'well accepted and used', this does not mean that's the best method for all apps. Whiteboard has taken a modern app approach, and the physical files are not accessible in a 'traditional' sense. You must access the Whiteboards from within the app, and they can be shared using the built in sharing features. Files are stored on Azure within your tenant. Naming and structure are not important as Microsoft handles this to work across the organisation.48KViews0likes4CommentsRe: Wireless project with iphone/ipad?
Wan Zhung Bong There are a couple of ways: You can purchase AirServer Surface Hub Edition You can purchase an Apple TV and plug it into the Surface Hub We went with option 2 as our network wouldn't allow the AirPlay traffic for some reason. If you do this, consider an HDMI switch so users can still plug in their laptops/devices via HDMI without having to pull cables in and out of the Surface Hub.4KViews0likes0Comments
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