Support for the Power Designer workload in Microsoft Fabric and PowerBI.tips tools (https://tools.powerbi.tips/)
Welcome to the PowerBI.tips support page! We're dedicated to helping you get the most out of our tools and services. Our support team is ready to assist with your questions and resolve any issues you may encounter through the following channels:
- Send an email to support@powerbi.tips with your question or issue.
- Create a new issue ticket on our GitHub repository: github.com/PowerBI-tips/tools/issues
- Please provide detailed information, including error messages or screenshots to help us understand the issue.
- Our team will review and respond to your issue ticket promptly.
- Our app service features high availability with automatic failover and redundancy.
- We monitor our service 24/7 and respond quickly to any incidents.
- Any planned maintenance or downtime will be announced in advance on this page.
✅ System Online
System status will be updated on this page if any change occurs
This support policy outlines the services provided to users of Power Designer by PowerBI.tips. Our goal is to ensure a positive user experience and resolve any issues efficiently.
- Support Availability: Our team is available Monday to Friday, 10 AM to 3 PM (CST).
Our support covers:
- Technical issues related to the Fabric workload
- Technical issues related to the web application
- Account management inquiries
- General questions about features and functionalities
Support does not cover:
- Issues related to third-party applications or services
- Custom development requests
- User training or onboarding
Users are encouraged to:
- Provide detailed information about any issues encountered
- Check our issues page for common issues before reaching out
We welcome user feedback to improve our services through our issues page or via support email.
This support policy may be updated periodically.