Link Interactive provides outstanding customer service and equipment flexibility. You can select the cameras and smart home devices you want instead of having to select a package. It’s a perfect system for DIYers and installation is simple. Find out why Linked Interactive is considered one of the best home security companies and if it’s a good fit for your home.
Pros
- Can integrate existing home security system with Link
- Three-year equipment warranty
- Easy installation
Cons
- Uses contracts
- No DIY monitoring available
- No water leak detection
Table of Contents
- Link Interactive At a Glance
- Link Interactive Security System Components
- Link Interactive Smart Home Integration
- Link Interactive Plans and Pricing
- Link Interactive App and Add-ons
- Installing Link Interactive
- What We Like About Link Interactive
- What We Didn’t Like About Link Interactive
- The Fine Print
- Video Storage
- How Link Interactive Home Security Stacks Up
- What Are People Saying About Link Interactive
- Is Link Interactive the Right Home Security Company for You?
- Methodology: How We Rated Home Security Systems
Link Interactive At a Glance
Link Interactive takes an à la carte approach and allows you to individually choose the home security items you want. There are no bundles or packages to select. Link Interactive has three monitoring plans with contracts ranging from one to three years. Link also has a 30-day trial period where you can return the equipment if you decide it’s not for you.
The company doesn’t offer professional installation. Instead, equipment comes pre-programmed and all you have to do is plug the equipment in. Note that Link’s equipment tends to have a higher price than competitors.
Link Interactive is also associated with Alarm.com. Link acts as a dealer and provides the equipment, support and central station monitoring. While Alarm.com provides the software through Link. You can view your video feed through Alarm.com
Featured Partners
1
Vivint
Customer Reviews
Excellent
Contract Required
Yes
Lowest Monitoring Price
$19.99
2
ADT
Customer Reviews
Excellent
Contract Required
Yes
Lowest Monitoring Price
$29.99
3
Simplisafe
Customer Reviews
Great
Contract Required
No
Lowest Pro Monitoring Price
$21.99
Link Interactive Security System Components
Link Interactive offers a range of smart security system components designed to protect your home and simplify your life. Here’s an overview of what the system can include:
- Security cameras: High-quality indoor and outdoor cameras provide live streaming and recording to monitor your property at all times.
- Control panels: Smart touch screens act as the central hub for managing your security system, with user-friendly controls and customizable settings.
- Sensors: A variety of sensors detect motion, door/window openings, glass breakage, water leaks and smoke, alerting you to any potential threats.
- Home automation devices: Integrate smart home technology with devices like locks, thermostats, garage door controllers and lighting for remote control and automation.
- Panic buttons and remote access: Access the system remotely or trigger instant alerts for emergencies, ensuring quick and easy responses to any situation.
Link Interactive Smart Home Integration
By integrating with popular home automation devices, Link Interactive allows you to control everything—from lights to locks—right from your smartphone. Whether you’re checking your video doorbell while at work, adjusting the thermostat on the go or setting schedules for your lights, the Link Interactive app gives you control.
With reliable Z-Wave technology, all your devices communicate smoothly. The system’s features include instant alerts, user control and 24/7 awareness.
Link Interactive Plans and Pricing
Link Interactive has three plans available. The Standard plan starts at $30.99 per month and includes professional cellular monitoring; a two-way voice monitoring station; intrusion, fire, crash and smash alarm; and smoke, fire and CO detectors.
The Gold plan includes everything in the standard plan plus home automation features like online or app remote control, energy management and lights, locks and thermostat control.
The Elite plan includes everything in the Gold and Standard plan, plus HD monitoring with analytics. The video monitoring has on-demand monitoring plus scheduled and object-activated recording.
You can have up to 10 cameras per account and video monitoring includes four cameras at $5 per month. Every four additional cameras is an additional $5 monthly.
Equipment
Link Interactive has an array of equipment you can add to your home. Offerings include indoor and outdoor cameras, flood sensors and even premium thermostats. This wide variety makes it easy to customize the perfect system for your home.
| LINK INTERACTIVE EQUIPMENT | COST |
|---|---|
| IQ4 Premium Smart Panel | $404 |
| IQ Remote | $215 |
| Smart Home Panel | $335 |
| Secondary Touchpad | $241 |
| Door and Window Sensor | $24 |
| Motion Sensor | $55 |
| Glass Break Sensor | $69 |
| Outdoor Sensor | $71 |
| Panic Button | $34 |
| Tilt Sensor | $29 |
| Flood Sensor | $40 |
| Premium Thermostat | $140 |
| Touchpad Deadbolt | $181 |
| Garage Door Controller | $114 |
| Smart Plug | $37 |
| Indoor Camera | $127 |
| Premium Indoor Camera | $255 |
| V724x Outdoor Camera | $241 |
| Alarm.com Video Doorbell | $211 |
Installation
Link Interactive does not have professional installation available. Its equipment comes pre-programmed and is plug-and-play. Link provides step-by-step instructions, and there is no drilling or wiring involved.
Monitoring Plans
Link Interactive has three monitoring plans: known as Standard, Gold and Elite.
| LINK INTERACTIVE PLAN | STANDARD | GOLD | ELITE |
|---|---|---|---|
| Monthly Price | $30.99 | $39.99 | $47.99 |
| Mobile Access | No | Yes | Yes |
| Entry, Smoke and CO Detection | Yes | Yes | Yes |
| Medical pendant support | No | No | No |
| Professional 24/7 Monitor Link Interactive | Yes | Yes | Yes |
| Smart Home integration | No | Yes | Yes |
| Video Surveillance | Yes | Yes | Yes |
Link Interactive App and Add-ons
The Link Interactive app, powered by Alarm.com, acts as the control center for your entire smart security system. Through the app, you have full access to all of your system’s features, from arming and disarming your security to controlling smart home devices like lights, locks and thermostats.
The app also allows for real-time alerts, so you know immediately if something is amiss. You can view live video feeds, check the status of sensors and even create custom schedules to automate your home. The added flexibility of integrating with smart assistants like Alexa and Google Assistant is also a plus.
In addition to the app’s capabilities, Link Interactive offers a wide selection of add-ons to personalize your system. Whether it’s adding more cameras, smart plugs for remote power control or advanced sensors for extra safety, the options are plentiful. All add-ons easily integrate with the app, making adjustments and monitoring effortless.
Installing Link Interactive
Setting up your Link Interactive security system is designed to be a hassle-free, do-it-yourself process. With easy-to-follow quick-start guides, detailed user manuals and online resources, the entire process is streamlined for both beginners and tech-savvy users, so there’s no need for professional installation.
The equipment arrives pre-programmed, allowing for a simple plug-and-play setup. Components like the control panel, sensors and cameras come with clear instructions, and helpful tips are provided to ensure optimal placement for performance. Even the installation of accessories like yard signs and window decals is covered.
For extra guidance, the Link Interactive resource center is stocked with installation guidance covering everything from control panels and keypads to home automation devices. And if you have questions during installation, customer support is just a call away to walk you through any step.
What We Like About Link Interactive
Link Interactive stands out for its customizable approach, allowing homeowners to build a security system that fits their specific needs. The option to choose individual components makes it appealing to those who don’t want a one-size-fits-all package. DIY installation is a breeze, with pre-programmed equipment that arrives ready to go and detailed guides to help even those who aren’t the most tech-savvy.
Another plus is the system’s seamless integration with popular home automation platforms, letting you control everything from locks to lighting straight from your smartphone. The plans also offer robust monitoring features, and you’ll benefit from the three-year equipment warranty.
What We Didn’t Like About Link Interactive
While the ability to customize your system is great, Link Interactive does require a contract commitment—up to three years—which may be restrictive for those looking for month-to-month flexibility. Additionally, the absence of a self-monitoring option means professional monitoring is mandatory, which could add to the cost if you prefer handling alerts on your own.
Although the DIY installation is straightforward, there’s no option for professional setup, so those uncomfortable with tech may need to spend extra time ensuring everything is installed correctly. Lastly, while the equipment selection is solid, the overall cost of devices is on the higher side compared to competitors, potentially making it a pricier investment for those looking for a budget-friendly solution.
The Fine Print
Link Interactive will give you one month free if you pay for an entire year at one time. It also has a referral program where you and your referral can receive one month free.
There are no early cancellation fees, but should you want to cancel your service, you’re still expected to fulfill the terms of the contract.
Video Storage
Link doesn’t offer video storage, but it does have on-demand recording, scheduled recording and object-activated recording. Video footage is viewable through Alarm.com. You can also receive video text alerts or emails at customizable times and dates.
Compatible hardware includes:
- Aeotec
- Baldwin
- Deako
- DSC
- Eaton
- Ecobee
- Enphase
- Genie
- HAVEN
- HID
- Inovelli
- Jasco
- Johnson Controls
- Kwikset
- Lennox
- Leviton
- LiftMaster
- Lutron
- Mercury Security
- Nortek Control
- Overhead Door
- Qolsys
- Rachio
- Rain Bird
- SALTO
- Schlage
- Schneider Electric
- SkyBell
- Solar Edge
- Sonos
- STELPRO
- Yale
How Link Interactive Home Security Stacks Up
Link Interactive Vs. Ring
Link Interactive and Ring both offer DIY installation and smart home integration, but the approaches differ. Link Interactive stands out for its customizable equipment options and comprehensive monitoring plans, making it ideal for those wanting a tailored, contract-based system.
In contrast, Ring offers more affordable, easy-to-install packages without requiring a contract, focusing on self-monitoring and smart doorbells. However, to unlock full features like video recording, Ring requires a subscription. The choice between the two comes down to whether you prefer Link’s flexibility and professional monitoring or Ring’s budget-friendly, no-contract approach.
Learn more: Ring review
Link Interactive Vs. Vivint
Link Interactive and Vivint cater to different types of homeowners looking for security and smart home integration. If you’re a DIY fan who prefers flexibility, Link Interactive gives you the freedom to pick your components and handle the installation yourself—no contracts, just simple customization. On the flip side, Vivint shines with its cutting-edge technology and professional installation, ensuring your system is expertly set up. But this comes with a higher price tag, longer-term contracts and less customization.
While Link Interactive keeps things straightforward and budget-friendly, Vivint offers a high-end, all-in-one smart security experience. Your choice boils down to your need for flexibility versus top-tier tech.
Learn more: Vivint review
What Are People Saying About Link Interactive
Link Interactive reviews paint a mixed picture. Some customers are very satisfied, particularly those who found the setup process straightforward and appreciated being able to do everything online without needing phone support.
However, the company has its share of detractors as well. Complaints often center around malfunctioning equipment, poor service and a lack of support.
The consensus seems to be that while some customers enjoy the DIY flexibility and customer service, others find equipment reliability and support to be lacking. Overall, the 1.3-star rating on Trustpilot as of this writing suggests that the company’s service and product quality may vary significantly based on individual experiences.
Is Link Interactive the Right Home Security Company for You?
If you’re comfortable with smart home devices and technology, Link Interactive could be a good choice for you because it allows you the freedom to customize your home security system. However, Link doesn’t offer video storage, which could be a deal breaker for some. Link does offer affordable monitoring rates though some reviews find its equipment has higher costs than competitors. It also requires a contract of one, two or three years, which might not be a great option for renters.
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Methodology: How We Rated Home Security Systems
To determine the home security systems ranking, the Forbes Home editorial team analyzed 22 companies and 133 systems, with each company’s star rating determined by evaluating a variety of metrics and subcategories, including app reviews, customer reviews and reputation, customer support, pricing, setup and more.
You can find out more about how Forbes Home rates home security systems on our detailed methodology page.
All figures and facts were accurate at the time of first publication.
Frequently Asked Questions (FAQs)
Is Link Interactive a good home security system?
Link Interactive draws high marks in reviews and is considered one of the best home security companies. It offers more flexibility than other options by allowing you to decide what equipment you want for your home instead of selecting bundles or packages.
How much does Link Interactive cost per month?
Link Interactive costs $30.99 a month, $39.99 a month and $47.99 a month depending on the plan you choose. Each plan provides professional monitoring, though HD video monitoring is only available with the Elite plan.
How long is a Link Interactive security contract?
Link Interactive has three contract options. You can choose a one-year contract, a two-year contract or a three-year contract. You can also receive one month free if you pay for an entire year at one time.
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