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Best POS Systems For Small Business Of 2025

Audited & Verified: Dec 19, 2024, 1:06pm
Written By
Forner Staff Editor
Reviewed
Staff Editor
& 1 other
Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Choosing the right point-of-sale (POS) system for your small business can feel overwhelming, especially with so many options offering similar features. That’s why we’ve done the heavy lifting for you. Square leads our list this year for its unbeatable combination of affordability, user-friendly interface and flexibility, making it an excellent choice for businesses on a budget.

Our rankings are based on a comprehensive analysis of key factors including pricing, features, customer reviews, and service and support. Whether you’re running a café, a retail shop or an e-commerce store, this list is here to help you find the best small business POS system tailored to your needs.

Read more

Compare the Best POS Systems For Small Business

4.3
On Square’s Website
Superlative
Best for Businesses on a Budget
Starting Monthly Price
$0.00
Pros
No monthly fees, free hardware, scalable
Cons
Higher transaction fees, limited to ecosystem
Expert Take
Perfect for startups and small budgets
4.2
Read Forbes’ Review
Superlative
Best for No Monthly Fee
Starting Monthly Price
$0.00
Pros
Intuitive design, Venmo payments supported
Cons
Higher fees for invoicing
Expert Take
Perfect for occasional and mobile sellers
4.1
On Korona’s Website
Superlative
Best for High-Risk Merchants
Starting Monthly Price
$59.00
Pros
Fixed monthly pricing, unlimited users
Cons
Add-ons can increase costs significantly
Expert Take
Reliable for liquor and dispensary businesses
3.8
Read Forbes’ Review
Superlative
Best for Hospitality
Starting Monthly Price
Custom
Pros
Multi-location management, robust hardware
Cons
Lack of transparency, steep onboarding costs
Expert Take
Excellent for high-traffic hospitality operations
3.8
On Shopify’s Website
Superlative
Best for Omnichannel Sales
Starting Monthly Price
$5.00
Pros
Seamless integration with e-commerce
Cons
Higher-than-average fees for in-person sales
Expert Take
Excellent for retailers with online stores
3.5
On Lightspeed's Website
Superlative
Best for Customer Loyalty
Starting Monthly Price
$109.00
Pros
Loyalty tools, scalable plans, free register
Cons
Higher subscription fees
Expert Take
A robust choice for brick-and-mortar shops

Best for Businesses on a Budget

Square

Square
4.3
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Monthly Price

$0

In-Person Transaction Fee

2.6% + 10 cents per transaction

Online Transaction Fee

2.9% + 30 cents per transaction

Square
Learn More Arrow

On Square's Website

$0

2.6% + 10 cents per transaction

2.9% + 30 cents per transaction

Expert Take

Square is the go-to solution for small business owners starting out or wanting to keep things simple. The best part? It’s free to get started, and the system comes with a free card reader. As someone who’s helped many small businesses set up their operations, I love how intuitive Square is. You don’t need to be tech-savvy to get the hang of it, and it works seamlessly across mobile devices, making it perfect for on-the-go sellers. While its transaction fees aren’t the lowest, the zero monthly cost offsets this for smaller operations. Plus, its add-ons like payroll and marketing tools mean you can grow with the system as your business scales.

Learn more: Read our full Square review.

Consumer Sentiment Index
3.8

3.8/10Consumer Score
The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
31,086

How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • #4

    Setup

    Ranked 4 out of 6
    For Setup
    • 77% of people had positive sentiments
    • 7% of people had neutral sentiments
    • 16% of people had negative sentiments
    77%
    7%
    16%
    Ranked 4 out of 6
    For Setup
    • 77% of people had positive sentiments
    • 7% of people had neutral sentiments
    • 16% of people had negative sentiments
  • #4

    Transaction Fees and Fees

    Ranked 4 out of 6
    For Transaction Fees and Fees
    • 39% of people had positive sentiments
    • 17% of people had neutral sentiments
    • 44% of people had negative sentiments
    39%
    17%
    44%
    Ranked 4 out of 6
    For Transaction Fees and Fees
    • 39% of people had positive sentiments
    • 17% of people had neutral sentiments
    • 44% of people had negative sentiments
  • #6

    Customer Service

    Ranked 6 out of 6
    For Customer Service
    • 8% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 90% of people had negative sentiments
    8%
    2%
    90%
    Ranked 6 out of 6
    For Customer Service
    • 8% of people had positive sentiments
    • 2% of people had neutral sentiments
    • 90% of people had negative sentiments
  • #6

    Integration

    Ranked 6 out of 6
    For Integration
    • 55% of people had positive sentiments
    • 20% of people had neutral sentiments
    • 25% of people had negative sentiments
    55%
    20%
    25%
    Ranked 6 out of 6
    For Integration
    • 55% of people had positive sentiments
    • 20% of people had neutral sentiments
    • 25% of people had negative sentiments

Square is one of the most well-known POS providers, but that does not mean it is well-received. Actual customer reviews reveal that while users appreciate the platform’s ease of use, reliability and competitive transaction fees, the overwhelming consensus is that Square offers poor customer service, withholds funds unnecessarily and suffers from account deactivation issues.

Pros & Cons
  • No monthly fees for basic functionality
  • Easy setup with free hardware included
  • Scalable with a variety of add-ons
  • Transaction fees are higher for larger sales volumes
  • Limited to Square’s payment processing system
  • Advanced features require paid add-ons
Specs
Specification Details
In-person transaction fees
2.6% + 10 cents per transaction
Online transaction fees
2.9% + 30 cents per transaction
Keyed-in fees
3.5% + 15 cents per transaction
Hardware
Free magstripe reader; paid terminals and registers
Customer loyalty add-on
$45 per month

Best for No Monthly Fee

PayPal

PayPal
4.2
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Monthly Price

$0

In-Person Transaction Fee

2.29% + 9 cents per transaction

Online Transaction Fee

2.9% + 30 cents per transaction

PayPal
Learn More Arrow

Read Forbes' Review

$0

2.29% + 9 cents per transaction

2.9% + 30 cents per transaction

Expert Take

PayPal POS is ideal for businesses that operate sporadically or on a small scale. Its intuitive interface makes it easy for anyone to jump in and start processing payments, and the ability to accept Venmo is a major plus for younger audiences. The transaction fees are on the higher side, particularly for invoicing, but it’s a solid choice for businesses that prioritize convenience and simplicity.

Learn more: Read our full PayPal review.

Consumer Sentiment Index
4.6

4.6/10Consumer Score
The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
31,086

How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • #6

    Setup

    6 out of 6
    For Setup
    • 33% of people had positive sentiments
    • 67% of people had neutral sentiments
    • 0% of people had negative sentiments
    33%
    67%
    6 out of 6
    For Setup
    • 33% of people had positive sentiments
    • 67% of people had neutral sentiments
    • 0% of people had negative sentiments
  • #2

    Transaction Fees and Fees

    Ranked 2 out of 6
    For Transaction Fees and Fees
    • 64% of people had positive sentiments
    • 28% of people had neutral sentiments
    • 8% of people had negative sentiments
    64%
    28%
    8%
    Ranked 2 out of 6
    For Transaction Fees and Fees
    • 64% of people had positive sentiments
    • 28% of people had neutral sentiments
    • 8% of people had negative sentiments
  • #6

    Customer Service

    Ranked 6 out of 6
    For Customer Service
    • 0% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 100% of people had negative sentiments
    100%
    Ranked 6 out of 6
    For Customer Service
    • 0% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 100% of people had negative sentiments
  • #6

    Integration

    Ranked 6 out of 6
    For Integration
    • 58% of people had positive sentiments
    • 26% of people had neutral sentiments
    • 16% of people had negative sentiments
    58%
    26%
    16%
    Ranked 6 out of 6
    For Integration
    • 58% of people had positive sentiments
    • 26% of people had neutral sentiments
    • 16% of people had negative sentiments

Unfortunately, PayPal POS has highlighted that many SMBs report negative experiences while using the platform. There are some positives, including the system’s ease of use and customer service, but the majority of reviews mention numerous connectivity issues, frequent crashes and the lack of features such as split payment and user-friendly inventory management tools.

Pros & Cons
  • No monthly fees
  • Supports Venmo and other PayPal integrations
  • Easy to set up and use
  • Higher fees for invoicing
  • Limited features compared to paid options
  • Customer support can be slow
Specs
Specification Details
Monthly fees
None
Payment options
PayPal, Venmo, credit cards
Transaction fees
2.29% + 9 cents per card-present transaction

Best for High-Risk Merchants

Korona

Korona
4.1
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Monthly Price

$59

In-Person Transaction Fee

No transaction fees

Online Transaction Fee

No transaction fees

Korona
Learn More Arrow

On Korona's Website

$59

No transaction fees

No transaction fees

Expert Take

Korona is a lifesaver for high-risk merchants such as liquor stores and dispensaries. Its flat pricing model makes costs predictable, and it supports unlimited users without additional fees. Business owners in high-risk industries praise Korona for its reliability and flexibility. However, some of its advanced features require costly add-ons, which can eat into the savings from the flat-fee structure.

Learn more: Read our full Korona review.

Consumer Sentiment Index
8.4

8.4/10Consumer Score
The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
31,086

How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • #2

    Setup

    Ranked 2 out of 6
    For Setup
    • 100% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 0% of people had negative sentiments
    100%
    Ranked 2 out of 6
    For Setup
    • 100% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 0% of people had negative sentiments
  • #1

    Transaction Fees and Fees

    Ranked 1 out of 6
    For Transaction Fees and Fees
    • 80% of people had positive sentiments
    • 20% of people had neutral sentiments
    • 0% of people had negative sentiments
    80%
    20%
    Ranked 1 out of 6
    For Transaction Fees and Fees
    • 80% of people had positive sentiments
    • 20% of people had neutral sentiments
    • 0% of people had negative sentiments
  • #1

    Customer Service

    Ranked 1 out of 6
    For Customer Service
    • 100% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 0% of people had negative sentiments
    100%
    Ranked 1 out of 6
    For Customer Service
    • 100% of people had positive sentiments
    • 0% of people had neutral sentiments
    • 0% of people had negative sentiments
  • #1

    Integration

    Ranked 1 out of 6
    For Integration
    • 78% of people had positive sentiments
    • 22% of people had neutral sentiments
    • 0% of people had negative sentiments
    78%
    22%
    Ranked 1 out of 6
    For Integration
    • 78% of people had positive sentiments
    • 22% of people had neutral sentiments
    • 0% of people had negative sentiments

KORONA POS users have thrown every superlative in the book at this point-of-sale service provider. Thanks to its ease of use, flexible payment options, advanced reporting tools and comprehensive feature sets, users find it ideal for numerous businesses such as tobacco shops, liquor stores, museums and other small businesses. Users also praise the KORONA POS customer service team.

Pros & Cons
  • Predictable flat pricing
  • Unlimited users included
  • Reliable for high-risk industries
  • Add-ons can drive up costs
  • Interface could use an update
  • Limited industry flexibility outside of niche markets
Specs
Specification Details
Pricing model
Flat monthly rate, no per-user fees
Industry focus
High-risk businesses (e.g., liquor)
User capacity
Unlimited users included

Best for Hospitality

Revel Systems

Revel Systems
3.8
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Monthly Price

Custom rates

In-Person Transaction Fee

Custom rates

Online Transaction Fee

Custom rates

Revel Systems
Learn More Arrow

Read Forbes' Review

Custom rates

Custom rates

Custom rates

Expert Take

Revel Systems is built for businesses in the hospitality industry, especially those operating at multiple locations. Whether you’re managing a chain of coffee shops or a high-traffic event space, Revel’s system can handle the load. Its hardware is durable and built for fast-paced environments, and the software integrates seamlessly with many back-office tools. However, the custom pricing and steep onboarding costs can be a deterrent for smaller operations. If you’re running a high-volume operation, though, it’s worth the investment.

Learn more: Read our full Revel Systems review.

Consumer Sentiment Index
5.0

5.0/10Consumer Score
The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
31,086

How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • #3

    Setup

    Ranked 3 out of 6
    For Setup
    • 57% of people had positive sentiments
    • 10% of people had neutral sentiments
    • 33% of people had negative sentiments
    57%
    10%
    33%
    Ranked 3 out of 6
    For Setup
    • 57% of people had positive sentiments
    • 10% of people had neutral sentiments
    • 33% of people had negative sentiments
  • #6

    Transaction Fees and Fees

    Ranked 6 out of 6
    For Transaction Fees and Fees
    • 28% of people had positive sentiments
    • 11% of people had neutral sentiments
    • 61% of people had negative sentiments
    28%
    11%
    61%
    Ranked 6 out of 6
    For Transaction Fees and Fees
    • 28% of people had positive sentiments
    • 11% of people had neutral sentiments
    • 61% of people had negative sentiments
  • #2

    Customer Service

    Ranked 2 out of 6
    For Customer Service
    • 52% of people had positive sentiments
    • 8% of people had neutral sentiments
    • 40% of people had negative sentiments
    52%
    8%
    40%
    Ranked 2 out of 6
    For Customer Service
    • 52% of people had positive sentiments
    • 8% of people had neutral sentiments
    • 40% of people had negative sentiments
  • #4

    Integration

    Ranked 4 out of 6
    For Integration
    • 59% of people had positive sentiments
    • 20% of people had neutral sentiments
    • 21% of people had negative sentiments
    59%
    20%
    21%
    Ranked 4 out of 6
    For Integration
    • 59% of people had positive sentiments
    • 20% of people had neutral sentiments
    • 21% of people had negative sentiments

Customers have mixed opinions about the platform. Some customers appreciate the robust inventory management tools, approachable interface and flexible reporting features. Meanwhile, many customers dislike the high prices, reliability issues, level of customer support and issues handling contracts.

Pros & Cons
  • Designed for high-traffic, multi-location businesses
  • Durable hardware for hospitality environments
  • Seamless back-office integrations
  • Lack of transparency in pricing
  • High onboarding costs
  • May be overpowered for smaller businesses
Specs
Specification Details
Multi-location tools
Centralized management for chains
Hardware options
Robust terminals and peripherals
Integration options
Accounting and scheduling software

Best for Omnichannel Sales

Shopify

Shopify
3.8
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Monthly Price

$5.00

In-Person Transaction Fee

2.4% to 2.7% per transaction

Online Transaction Fee

2.4% to 2.9% + 30 cents per transaction

Shopify
Learn More Arrow

On Shopify's Website

$5.00

2.4% to 2.7% per transaction

2.4% to 2.9% + 30 cents per transaction

Expert Take

If you run a retail business and have an online store, Shopify POS is a no-brainer. It syncs your online and in-person sales, allowing you to manage inventory from one platform. I’ve always appreciated Shopify’s ease of use—it’s clear the system was built with retailers in mind. While the fees for in-person sales are on the higher side, the convenience of having a unified system for all sales channels outweighs this drawback for many businesses. It’s perfect for small and midsized retailers aiming to streamline operations and grow.

Learn more: Read our full Shopify review.

Consumer Sentiment Index
4.0

4.0/10Consumer Score
The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
31,086

How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • #6

    Setup

    Ranked 6 out of 6
    For Setup
    • 54% of people had positive sentiments
    • 19% of people had neutral sentiments
    • 27% of people had negative sentiments
    54%
    19%
    27%
    Ranked 6 out of 6
    For Setup
    • 54% of people had positive sentiments
    • 19% of people had neutral sentiments
    • 27% of people had negative sentiments
  • #5

    Transaction Fees and Fees

    Ranked 5 out of 6
    For Transaction Fees and Fees
    • 22% of people had positive sentiments
    • 23% of people had neutral sentiments
    • 55% of people had negative sentiments
    22%
    23%
    55%
    Ranked 5 out of 6
    For Transaction Fees and Fees
    • 22% of people had positive sentiments
    • 23% of people had neutral sentiments
    • 55% of people had negative sentiments
  • #6

    Customer Service & Integration

    Ranked 6 out of 6
    For Customer Service & Integration
    • 17% of people had positive sentiments
    • 12% of people had neutral sentiments
    • 71% of people had negative sentiments
    17%
    12%
    71%
    Ranked 6 out of 6
    For Customer Service & Integration
    • 17% of people had positive sentiments
    • 12% of people had neutral sentiments
    • 71% of people had negative sentiments
  • #3

    Integration

    Ranked 3 out of 6
    For Integration
    • 65% of people had positive sentiments
    • 17% of people had neutral sentiments
    • 18% of people had negative sentiments
    65%
    17%
    18%
    Ranked 3 out of 6
    For Integration
    • 65% of people had positive sentiments
    • 17% of people had neutral sentiments
    • 18% of people had negative sentiments

If you peruse real-world reviews, you’ll find that Shopify POS does not have the best reputation. While some users praise the platform for its integration with Shopify’s online store and appreciate its ability to crush basic operations, many customers lament the lack of advanced features, high costs, frequent crashes and cumbersome user interface.

Pros & Cons
  • Excellent integration with Shopify stores
  • Unified inventory across sales channels
  • Flexible pricing options
  • Higher fees for in-person transactions
  • Requires Shopify Payments to avoid extra fees
  • Hardware must be purchased separately
Specs
Specification Details
In-person transaction fees
2.6% + 10 cents per transaction
Online transaction fees
2.9% + 30 cents per transaction
Monthly plan options
Starting at $5 for in-person only

Best for Customer Loyalty

Lightspeed

Lightspeed
3.5
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Monthly Price

$109

In-Person Transaction Fee

2.6% + 10 cents per transaction

Online Transaction Fee

Varies based on plan and processor

Lightspeed
Learn More Arrow

On Lightspeed's Website

$109

2.6% + 10 cents per transaction

Varies based on plan and processor

Expert Take

Lightspeed stands out for its impressive customer loyalty features. If building lasting relationships with customers is a priority for your business, this POS system has you covered. From personalized promotions to in-depth analytics, Lightspeed helps you keep customers coming back. While the starting price is higher than some competitors, the depth of tools you get makes it worthwhile for businesses that prioritize customer retention. Plus, its hardware is sleek and modern, adding a professional touch to your store.

Learn more: Read our full Lightspeed review.

Consumer Sentiment Index
4.2

4.2/10Consumer Score
The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting system designed by our subject matter experts. It evaluates thousands of consumer insights and reviews from leading online forums to determine customer satisfaction at scale.
Consumer Sentiment Index
31,086

How do we calculate

We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5

Insights Analyzed
  • #6

    Setup

    Ranked 6 out of 6
    For Setup
    • 54% of people had positive sentiments
    • 14% of people had neutral sentiments
    • 32% of people had negative sentiments
    54%
    14%
    32%
    Ranked 6 out of 6
    For Setup
    • 54% of people had positive sentiments
    • 14% of people had neutral sentiments
    • 32% of people had negative sentiments
  • #6

    Transaction Fees and Fees

    Ranked 6 out of 6
    For Transaction Fees and Fees
    • 5% of people had positive sentiments
    • 10% of people had neutral sentiments
    • 85% of people had negative sentiments
    5%
    10%
    85%
    Ranked 6 out of 6
    For Transaction Fees and Fees
    • 5% of people had positive sentiments
    • 10% of people had neutral sentiments
    • 85% of people had negative sentiments
  • #5

    Customer Service

    Ranked 5 out of 6
    For Customer Service
    • 32% of people had positive sentiments
    • 8% of people had neutral sentiments
    • 60% of people had negative sentiments
    32%
    8%
    60%
    Ranked 5 out of 6
    For Customer Service
    • 32% of people had positive sentiments
    • 8% of people had neutral sentiments
    • 60% of people had negative sentiments
  • #5

    Integration

    Ranked 5 out of 6
    For Integration
    • 60% of people had positive sentiments
    • 21% of people had neutral sentiments
    • 19% of people had negative sentiments
    60%
    21%
    19%
    Ranked 5 out of 6
    For Integration
    • 60% of people had positive sentiments
    • 21% of people had neutral sentiments
    • 19% of people had negative sentiments

Lightspeed receives mixed reviews on popular user review sites. Many customers praise the platform’s strong inventory management tools, integration capabilities and user-friendly interface. However, many users complain that frequent technical issues, software glitches, high fees and aggressive payment processing practices that leave a sour taste in the mouth, leading many to find alternative POS solutions.

Pros & Cons
  • Robust customer loyalty features
  • Scalable plans for growing businesses
  • High-quality hardware options
  • Higher starting price compared to competitors
  • May have a steeper learning curve for beginners
  • Limited to Lightspeed payment processing
Specs
Specification Details
Loyalty program tools
Included in premium plans
Hardware options
Modern terminals and scanners
Integration options
Syncs with major accounting and e-commerce tools

Methodology

We evaluated the best POS systems for small businesses by analyzing key decision-making factors, including pricing, features, hardware, customer reviews, and transaction fees. Each system was tested to determine how well it supports small business needs, with particular attention to ease of use, scalability and industry-specific features.

Decision Factor Scoring Weight Description
Consumer Sentiment
40%
Feedback from small and midsized businesses using these POS systems on a day-to-day basis.
General Features
27%
POS systems include all of the basics like payment processing, hardware options, inventory management and customer management.
Hardware
15%
We evaluated each provider’s hardware requirements and how obtainable the setups are for SMBs.
Pricing and Value
14%
We scrutinize the cost of each system, including monthly fees, transaction costs and hardware prices.
Transaction Fees
4%
We analyzed every platform’s transaction fees. The lower the fees, the better the score.

Our rankings reflect a mix of hands-on testing and research to ensure accuracy and relevance to small business owners.

Why You Can Trust Forbes Advisor Small Business

The Forbes Advisor Small Business team is committed to providing unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content to guide you in making the best decisions for your business journey.

Learn more: How we test POS systems

  • 19 companies evaluated
  • 6 weighted categories applied to each company
  • 40 metrics used to score each company
  • 760 data points collected


How To Choose the Best Small Business POS System

Selecting the right POS system for your business is about more than just price. Here’s what to consider:

Essential POS Features

When it comes to running your business smoothly, your POS system needs to do more than just process payments. Let’s break down some must-have features and why they’re worth your attention.

  • Inventory Management. Ever run out of a best-seller or find shelves stuffed with slow-moving products? A good POS system keeps you on top of your inventory, tracking stock levels in real-time. Systems like Lightspeed even handle automatic reorders, so you’re always stocked up without overdoing it. If your business deals with a lot of products, this feature can save you countless headaches.
  • Customer Loyalty Tools. Bringing in new customers is great, but keeping them coming back? That’s where loyalty tools shine. Whether it’s a points system or exclusive discounts, programs like the ones from Lightspeed help you reward your best customers and keep them engaged. It’s an easy way to turn one-time buyers into loyal fans.
  • Multichannel Capabilities. Selling online and in-store shouldn’t feel like running two separate businesses. That’s why systems such as Shopify POS are so handy—they let you sync inventory and sales across all your channels. Whether a customer shops online or walks into your store, everything runs seamlessly in the background.
  • Reporting and Analytics. Want to know your best-selling item or when your store is busiest? Reporting tools make it easy to spot trends and adjust your strategy. Systems like Square offer dashboards that break everything down into digestible insights.
  • Hardware Options. Every business has unique needs when it comes to hardware. A boutique shop might need a barcode scanner and receipt printer, while a food truck thrives on a mobile card reader.
  • Employee Management. If you have a team, you’ll love a POS system that helps track hours, sales and even access permissions. Systems like Revel Systems make it easy to see who’s a top performer and where schedules might need adjusting.
  • Payment Processing Flexibility. These days, customers expect you to accept more than just cash or cards. With options like mobile wallets and even Venmo, systems like PayPal POS ensure you’re covered. The more ways you can accept payments, the easier it is for your customers to buy from you.

By prioritizing these features, you can find a POS system that not only meets your current needs but also positions your business for future success.

Value

When choosing a POS system, it’s important to balance the cost against the features and benefits it provides. A low-cost solution might save you money upfront but lacks the tools your business needs to grow. On the flip side, a higher-priced system could offer robust functionality that saves you time and increases revenue in the long run.

For example, Shopify’s omnichannel capabilities justify its slightly higher fees for businesses managing both online and physical stores.

Think about the specific needs of your business. Are you running a seasonal operation or a side hustle? A no-monthly-fee option like PayPal POS might be perfect. On the other hand, if you’re running a high-traffic retail shop, spending more on a system like Lightspeed with advanced loyalty tools can help you build long-term customer relationships, which often outweigh the initial costs.

Here are a few tips to assess value:

  • Calculate total costs. Don’t just look at the monthly fees—factor in hardware costs, transaction fees and any add-ons you may need.
  • Match features to needs. Avoid paying for features you won’t use, but don’t skimp on tools that can streamline operations or boost revenue.
  • Consider scalability. If you plan to expand your business, choose a system that can grow with you rather than replacing it later.

Ultimately, the best value comes from a system that solves your problems and helps your business thrive, even if it costs a bit more upfront.

Integration Capabilities

Modern businesses rely on a range of software tools, from accounting platforms to e-commerce websites. A POS system with strong integration capabilities can streamline operations by syncing with software like QuickBooks, WooCommerce or Mailchimp. For example, Shopify is designed to work seamlessly with its e-commerce platform. Look for systems that connect with the tools you already use or plan to adopt.

Mobile Functionality

For businesses on the go, mobile-friendly POS systems are essential. Whether you’re running a food truck, a pop-up shop or delivering services in the field, having a POS that works on a tablet or smartphone can make transactions seamless. Square leads the pack in mobile functionality with its easy-to-use mobile app and compact hardware. Consider whether your business needs flexibility beyond a fixed terminal.

Ease of Training

If you’re running a business with a high turnover rate or seasonal employees, the ease of training on a POS system is critical. A user-friendly interface can reduce onboarding time and mistakes, keeping your operations smooth. Systems like Square and PayPal POS are known for their intuitive designs, making them great choices for businesses with new or rotating staff.

Customer Support

When something goes wrong, you want help—fast. Customer support can make or break your experience with a POS system. Look for providers with 24/7 support, multiple communication channels (e.g., phone, chat, email) and quick response times.


Which POS System Is Best for Your Small Business?

Choosing the right POS system depends on your business size, type and specific operational needs. Here’s a closer look at different scenarios and which systems work best:

For Small Businesses on a Budget

If you’re a small retailer, café or service provider just starting out, Square is an excellent option. It’s free to start with no monthly fees for basic functionality, and the hardware is affordable and portable. Square’s intuitive interface makes it easy for anyone to use, even without prior experience. Plus, as your business grows, you can add features such as payroll and marketing tools, making it a scalable choice.

For Growing or Multichannel Retailers

For businesses with a physical store and an online presence, Shopify POS is a game-changer. Its seamless integration with Shopify’s e-commerce platform allows you to manage inventory, sales and customer data across all channels from one system. This is particularly useful for retailers who want to create a unified shopping experience for their customers, whether they’re in-store or online.

For High-Volume or Inventory-Heavy Businesses

If your business relies heavily on inventory management, such as a warehouse or retail chain, Lightspeed is a standout choice. Its inventory tracking tools allow you to monitor stock levels, automate reordering and manage multiple locations.

For High-Risk or Niche Markets

Certain industries, like liquor stores or dispensaries, face unique challenges, including high-risk merchant status. Korona is a reliable solution for these businesses, offering fixed monthly pricing and unlimited user accounts. Its features are tailored to high-risk industries, ensuring compliance and smooth transactions.

For Occasional Sellers or Seasonal Operations

If your business operates sporadically—such as selling at fairs, pop-up events or as a side hustle—PayPal POS is a great fit. With no monthly fees and the ability to accept Venmo payments, it’s perfect for part-time or seasonal sellers who prioritize flexibility and simplicity.

By aligning your business goals with the strengths of these systems, you can find a POS solution that not only meets your current needs but grows with you over time.


Frequently Asked Questions (FAQs)

What is a POS system?

A point-of-sale (POS) system is a combination of hardware and software that businesses use to process sales transactions, track inventory and manage customer data. Modern POS systems often include features such as loyalty programs, reporting tools and e-commerce integrations.

What hardware do I need for a POS system?

Most POS systems require basic hardware like a tablet, card reader and receipt printer. For more complex operations, you may need additional equipment such as barcode scanners, cash drawers or kitchen display systems.

Can I use a POS system for online and in-person sales?

Yes, many POS systems, including Shopify and Square, integrate online and in-person sales into a single platform. This allows you to manage inventory, track sales and analyze performance seamlessly across both channels.

How much does a POS system cost?

The cost of a POS system varies widely, with basic systems starting at $0 and advanced setups costing $100 or more per month. Additional costs may include transaction fees, hardware and add-ons for extra features.


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